Question 1

How much does a website cost?

Accepted Answer

It depends on scope: a new site, a redesign, extra pages or integrations. Tell us about your project in the brief and we'll send you a clear proposal in under 24 hours.

Question 2

How long does a website take?

Accepted Answer

A landing page is usually ready in 7 business days. A 5–7 page site takes 2 to 3 weeks, depending on content, photos and revisions.

Question 3

What if I don't like the design?

Accepted Answer

We include up to 3 rounds of design revisions before development. We work with you until the mockup reflects your brand and goal.

Question 4

Can I manage my website after launch?

Accepted Answer

Yes. We train you to update text and photos and publish blog posts. If you'd rather hand it off, we offer monthly maintenance plans.

Question 5

What platform do you build on?

Accepted Answer

It depends on the project: WordPress, Webflow or custom code. We recommend the option that best balances budget, speed and ease of editing.

Question 6

Will my website be ready for ad campaigns?

Accepted Answer

Yes. We set up HTTPS, forms, click-to-call, pixels and Google Analytics 4 so you can track conversions from day one.

Question 7

How do I know if my website converts well?

Accepted Answer

Check whether your phone number and form are visible on mobile, the page loads fast, the message is clear and there's social proof (reviews, photos of your work). Most websites fail at the basics long before design.

Question 8

Should I fix my current website or build a new one?

Accepted Answer

If your site is slow, isn't mobile-friendly, has no HTTPS or the message doesn't sell, starting fresh usually makes sense. If it only needs copy, photos or a form, optimizing is often enough.

Question 9

Do you include hosting and a domain?

Accepted Answer

The domain and first-year hosting are usually included in website packages. After year one, hosting runs about $15–25/month depending on the plan. We walk you through everything before you sign.

Question 10

How much does Google Ads management cost?

Accepted Answer

We charge a monthly management fee based on channels, ad spend and reporting. What you pay Google or Meta is separate and goes on your own card. We send you a proposal after the brief.

Question 11

How much should I spend on advertising?

Accepted Answer

We recommend at least $500 USD/month in ad spend (separate from management). Many local businesses start between $500 and $1,500 and scale based on results.

Question 12

How soon will I see results from Google Ads?

Accepted Answer

It depends on your market, your offer and your budget. The first few weeks are for gathering data; over time we refine ads and keywords based on what works best. You'll see progress in every report.

Question 13

Do you handle my ad budget, or do I pay directly?

Accepted Answer

You pay Google and Meta directly with your own card. You keep full control and full visibility into every dollar spent.

Question 14

Is Google Ads or Meta Ads better for me?

Accepted Answer

It depends on your average sale, how urgent your service is and whether you have strong visual content. Google captures existing demand; Meta helps create it.

Question 15

How do I know if my ads are profitable?

Accepted Answer

Compare what you spend on ads with how many customers you close and your average sale. If your cost per customer is lower than your margin, you're on track.

Question 16

Do you also run Meta (Facebook and Instagram) campaigns?

Accepted Answer

Yes. On the Growth plan and above we manage both Google and Meta Ads. Meta works especially well for restaurants, events, visual services and businesses with strong photo or video content.

Question 17

Can I pause my campaigns whenever I want?

Accepted Answer

Yes. The account is yours, so you can pause or adjust the budget at any time. We'll let you know when it makes sense to scale back before a slow season or scale up when demand picks up.

Question 18

Do you optimize my Google Business Profile?

Accepted Answer

Yes. We work on categories, photos, description, hours, posts and a review strategy to boost your visibility on Maps.

Question 19

Can you hide negative reviews on Google?

Accepted Answer

No. Public reviews can't be filtered on Google Maps. What does work: responding professionally, asking happy customers for more reviews and improving your service.

Question 20

How do I know if I show up in local searches?

Accepted Answer

Check that your profile has the right category, recent reviews, photos, hours and a linked website. An incomplete profile almost always loses to competitors.

Question 21

How many reviews do I need to compete on Google Maps?

Accepted Answer

It depends on your city, your category and how many reviews the top 3 results have. The goal is usually to beat those competitors' average and keep fresh reviews coming in every month.

Question 22

Local visibility or Google Ads: where should I start?

Accepted Answer

If you need customers now, Google Ads speeds things up. If you want a lasting presence, optimize your Google Business Profile and your website. For many local businesses, the best move is to combine both.

Question 23

Do you accept payments in installments?

Accepted Answer

For website projects: 50% to start and 50% on delivery. Monthly plans are billed each month by bank transfer or card.

Question 24

Are there long-term contracts?

Accepted Answer

Not on monthly plans. We work month to month. You can cancel with 30 days' notice, with no penalties and no fine print.

Question 25

Is ad spend included in the monthly plan?

Accepted Answer

No. The monthly plan covers strategy, setup, optimization and reporting. What you pay Google or Meta is separate and goes straight to your account.

Question 26

Do you offer refunds if I cancel a website project?

Accepted Answer

The 50% deposit covers design and planning. If you cancel after approving the mockup, that work is already done and isn't refundable. If you cancel before development starts, we review it case by case.

Question 27

How do we get started?

Accepted Answer

Book a 30-minute call, we review your situation and recommend the right package or plan. If we move forward, we sign off on scope and a delivery schedule.

Question 28

What do I need ready to get started?

Accepted Answer

Your logo (if you have one), photos of your work, a list of services, the area you cover and access to Google Business if you already have a profile. We'll guide you with a checklist.

Question 29

What's in the monthly reports?

Accepted Answer

Ad spend, leads, cost per lead, calls or form submissions, and clear recommendations for next month. No unnecessary jargon.

Question 30

How much of my time will the project take?

Accepted Answer

For websites: 2–3 hours the first week (brief, photos, feedback), then occasional reviews. For ads: a kickoff call and 20–30 minute check-ins every two weeks.

Question 31

What free tools do you offer?

Accepted Answer

Three: an ad calculator (budget and Google vs. Meta), a Google Business checkup and a quiz to know if your website needs a fix or a rebuild.

Question 32

Are the tools really free?

Accepted Answer

Yes. You can use most of them without paying or signing up for a plan. Some advanced features (like downloading a full report or copying every template) ask for your name and phone so we can send you the results — no card, no commitment.

Question 33

What do ROI, lead and other marketing terms mean?

Accepted Answer

ROI is return on investment; a lead is someone who contacted you through your ads. Our glossary explains these terms in plain English, with examples for local businesses.

Question 34

Why do some tools ask for my information?

Accepted Answer

So we can email you the report and help if you have questions about the results. We don't sell your information. If you'd rather not share it, you can still use the diagnostic part of every tool.

Question 35

What do you do with the information I enter in the tools?

Accepted Answer

We only use it to reply to you, send your report or follow up if you ask us to. We don't share it with third parties. You can ask us to delete your data by emailing info@lbs.bz.

Question 36

How does the Google Business checkup work?

Accepted Answer

You search for your business and we review your category, photos, description, hours, reviews and linked website. You get a score and a prioritized list of improvements — nothing to install.

Question 37

Does the ads calculator replace a consultation?

Accepted Answer

No, but it gives you a monthly ad spend range based on your average sale, margin and customer goal. It's a good starting point before a call with us, or to check whether your current budget makes sense.

Question 38

How do I request a quote for a website or marketing?

Accepted Answer

Use the quote brief: tell us the project type, approximate budget and your contact details. We reply within 24 hours with a custom proposal — not an automatic on-screen price.

Question 39

What does the Google visibility checkup look at?

Accepted Answer

It checks whether your profile shows up complete on Maps, whether your category is right, whether you have recent reviews and any basic signals that make you lose out to nearby competitors.

Question 40

What language do you work in?

Accepted Answer

We're a U.S. agency: we work in English, and we speak Spanish too.

Question 41

Where are you located? Do you work outside Connecticut?

Accepted Answer

Our office is at 1200 Summer St, Stamford, CT 06902. We work with businesses across the U.S., which is our focus, and also remotely with clients in other countries.

Question 42

What kinds of businesses do you work with?

Accepted Answer

Businesses across many industries: construction, cleaning, restaurants, retail, beauty and professional services, among others. Most projects in our portfolio are in construction and home services.

Question 43

Do you build websites for contractors in Connecticut?

Accepted Answer

Yes. We're a marketing agency in Stamford, CT. We design websites and run marketing for contractors in Connecticut, New York, New Jersey and across the U.S.

Question 44

What types of websites do you build?

Accepted Answer

Landing pages, informational sites, multi-service sites, booking sites, e‑commerce, website + content blog, and redesigns. We help you choose based on your business.

Question 45

Are you a marketing and web design agency in the United States?

Accepted Answer

Yes. Latino Business Support is a marketing and web design agency with an office in Stamford, Connecticut. We do web design, Google rankings, Google, Facebook and Instagram advertising, graphic design and printing for businesses across the U.S.

Question 46

Do you also make business cards, flyers and door hangers?

Accepted Answer

Yes. We design and print business cards, flyers and door hangers. To quote, we need the product, quantity, whether you already have a design and the delivery ZIP code.

Question 47

How quickly do you reply to messages and emails?

Accepted Answer

During business hours (Mon–Fri, 9am–6pm EST) we reply in under 24 hours. If it's urgent, call us or book an appointment online.

Frequently asked
questions.

Find your answer

Didn't find your answer?

Frequently asked questions.

Find your answer

How much does a website cost?Web design

How long does a website take?Web design

What if I don't like the design?Web design

Can I manage my website after launch?Web design

What platform do you build on?Web design

Will my website be ready for ad campaigns?Web design

How do I know if my website converts well?Web design

Should I fix my current website or build a new one?Web design

Do you include hosting and a domain?Web design

How much does Google Ads management cost?Google & Meta Ads

How much should I spend on advertising?Google & Meta Ads

How soon will I see results from Google Ads?Google & Meta Ads

Do you handle my ad budget, or do I pay directly?Google & Meta Ads

Is Google Ads or Meta Ads better for me?Google & Meta Ads

How do I know if my ads are profitable?Google & Meta Ads

Do you also run Meta (Facebook and Instagram) campaigns?Google & Meta Ads

Can I pause my campaigns whenever I want?Google & Meta Ads

Do you optimize my Google Business Profile?Google Business & visibility

Can you hide negative reviews on Google?Google Business & visibility

How do I know if I show up in local searches?Google Business & visibility

How many reviews do I need to compete on Google Maps?Google Business & visibility

Local visibility or Google Ads: where should I start?Google Business & visibility

Do you accept payments in installments?Pricing & payments

Are there long-term contracts?Pricing & payments

Is ad spend included in the monthly plan?Pricing & payments

Do you offer refunds if I cancel a website project?Pricing & payments

How do we get started?Process & timelines

What do I need ready to get started?Process & timelines

What's in the monthly reports?Process & timelines

How much of my time will the project take?Process & timelines

What free tools do you offer?Free tools

Are the tools really free?Free tools

What do ROI, lead and other marketing terms mean?Free tools

Why do some tools ask for my information?Free tools

What do you do with the information I enter in the tools?Free tools

How does the Google Business checkup work?Free tools

Does the ads calculator replace a consultation?Free tools

How do I request a quote for a website or marketing?Free tools

What does the Google visibility checkup look at?Free tools

What language do you work in?General

Where are you located? Do you work outside Connecticut?General

What kinds of businesses do you work with?General

Do you build websites for contractors in Connecticut?Web design

What types of websites do you build?Web design

Are you a marketing and web design agency in the United States?General

Do you also make business cards, flyers and door hangers?General

How quickly do you reply to messages and emails?General

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Frequently asked
questions.