1. Who We Are
Latino Business Support ("we," "us," or "our") operates the website https://www.lbs.bz. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Business Address:
27 W Washington Ave, Stamford, CT
Stamford, Connecticut, United States
Contact Information:
Email: info@lbs.bz
Phone: (203) 303-9148
2. Information We Collect
We may collect the following types of information:
Information You Provide Directly
- Personal identifiers: Name, email address, phone number, and business name when you contact us or submit a form.
- Project details: Messages, descriptions, and any other information you voluntarily provide about your business needs or projects.
- Consent records: Your opt-in preferences, including whether you agreed to receive SMS messages.
Information Collected Automatically
- Technical data: IP address, browser type, operating system, referring URLs, and pages visited.
- Usage data: Information about how you interact with our website, collected through cookies and similar technologies.
- Security data: Information processed through Google reCAPTCHA to prevent spam and abuse.
Information from Third-Party Tools
If you use our integrated tools, we may collect business information you search for through Google Places or similar services, but only to the extent that you explicitly authorize such access through our forms.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to inquiries: Answer your questions and offer customer support.
- To schedule and manage appointments: Coordinate meetings, send reminders, and follow up on services.
- To deliver services: Fulfill the business support, web design, and consulting services you request.
- To improve our website: Analyze usage patterns and enhance user experience.
- To ensure security: Detect and prevent fraud, spam, and abusive activity.
- To comply with legal obligations: Meet applicable laws, regulations, and legal processes.
We do not use your personal information for purposes incompatible with those disclosed at the time of collection without your consent.
4. SMS / Text Messaging Program
This section governs our SMS messaging program and is designed to comply with the requirements of A2P 10DLC (Application-to-Person 10-Digit Long Code) messaging standards, CTIA guidelines, and carrier requirements from AT&T, T-Mobile, Verizon, and other participating carriers.
Program Description
By providing your mobile phone number and checking the consent checkbox on our contact form, you expressly agree to receive SMS text messages from Latino Business Support.
| Attribute | Detail |
|---|---|
| Program Name | Latino Business Support Transactional SMS |
| Message Content | Messages related to your inquiry, scheduled appointment, or service follow-up. We do not send mass promotional spam or unsolicited marketing messages. |
| Message Frequency | Variable based on your request and interaction. Typically 1–5 messages per conversation. |
| Opt-Out | Reply STOP at any time to cancel. You will receive a confirmation message and no further texts. |
| Help | Reply HELP for assistance. We will provide contact information for support. |
| Costs | Msg & data rates may apply according to your mobile carrier plan. |
| Consent Condition | Consent is not a condition of purchase. You may use our services without providing your mobile number or opting into SMS. |
Mobile Information Protection and Sharing
The following clauses are required by U.S. mobile carriers for 10DLC compliance:
Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
Carrier Liability
Mobile carriers are not liable for delayed or undelivered messages. Message delivery depends on third-party network infrastructure and may be affected by factors outside our control, including but not limited to network congestion, carrier filtering, or device issues.
Contact for SMS-Related Questions
- Email: info@lbs.bz
- Phone: (203) 303-9148
- Mail: 27 W Washington Ave, Stamford, CT
5. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
We may share your information with the following categories of service providers who assist us in operating our business:
| Category | Examples | Purpose |
|---|---|---|
| Hosting & Infrastructure | Web hosting providers | To keep our website operational |
| Email & Communication | Email service providers | To send and receive communications |
| Customer Relationship Management | CRM platforms | To manage client relationships |
| Messaging & SMS Delivery | Telnyx, Twilio, or similar platforms | To deliver SMS messages you have opted into |
| Security & Verification | Google reCAPTCHA | To prevent spam and abuse |
| Business Tools | Google Places API | To provide business search functionality |
These service providers are contractually obligated to use your information only for the specific purposes for which we engage them and to maintain appropriate security measures.
6. Data Retention and Security
Retention Period
We retain your personal information for as long as necessary to:
- Provide the services you requested
- Comply with our legal and contractual obligations
- Resolve disputes and enforce our agreements
- Maintain records for tax, accounting, and regulatory purposes
Once these purposes no longer apply, we will securely delete or anonymize your information in accordance with applicable laws.
Security Measures
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption of data in transit (SSL/TLS)
- Access controls and authentication procedures
- Regular security assessments
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to legal retention requirements.
- Opt-out of SMS: Reply STOP to any SMS message to cancel the service.
- Withdraw consent: Where we rely on your consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at info@lbs.bz. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
8. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately at info@lbs.bz and we will take steps to delete such information.
9. International Users
Our website is operated in the United States. If you are accessing our site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. By using our services, you consent to this transfer.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will update the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically. Your continued use of our website after any changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:
Latino Business Support
27 W Washington Ave, Stamford, CT
United States
Email: info@lbs.bz
Phone: (203) 303-9148
Also see our Terms of Use.